Borrower app
Onboarding with mobile OTP, PAN and basic details, eligibility check, product catalogue and loan preview, document upload, bank verification, My Loans, statements, AutoPay status and notifications.
New Age Digital
New Age Digital
Run your entire lending business from one platform. Borrowers apply, verify, sign and repay in the TrustLender app; your team manages products, rules, approvals, collections and accounting in the back-office console; and every business correspondent, region and agent is configured once and routed automatically. Built on Apache Fineract, so the loan book, accounting and reports are bank-grade from day one.
Onboarding with mobile OTP, PAN and basic details, eligibility check, product catalogue and loan preview, document upload, bank verification, My Loans, statements, AutoPay status and notifications.
Credit bureau pull, Account Aggregator bank-statement consent, Aadhaar and PAN checks, video KYC with face detection and review, and eSign of the loan agreement.
A versioned business rules engine for eligibility and pricing, and configurable stage-by-stage application workflows per partner and product, changed without a release.
Business correspondents with region and pincode coverage, region-wise product lists, agent connect and agent dashboards, partner metrics and organisation hierarchy imports.
Apache Fineract loan products and accounts, savings and deposits, charges, collateral, delinquency, collection sheets, end-of-day, GL accounting and Pentaho reports.
UPI AutoPay mandates through PhonePe with webhooks, in-app payments, IMPS payouts for disbursement and cheque register.
Complaints and tickets, callback requests, FAQ and loan guide, WhatsApp bot and an AI assistant for customer support.
Meta Ads lead capture, WhatsApp and push campaigns, collection summary, partner-wise MIS, pipeline dashboard and agent daily summary.
Technology
Yes. Schemes, slabs, grace days, penal interest and rebates are configured per loan product, and changes apply only to new loans unless you choose otherwise.
Yes. The Digital Collection app connects directly, so receipts issued in the field appear in TrustLender the same minute, or as soon as the agent is back online.
Yes. Each business correspondent and loan product gets its own regions, pincodes, rules and workflow. Borrowers are routed to the right product and agent automatically.
Yes. We import open loans from Excel or your previous system, reconcile every outstanding balance with you and only go live once the figures match.
Pricing depends on loan volume and the number of partners. Request a demo and we will quote for your setup.
A 30-minute walkthrough using your own scenario. No commitment.
Typical reply within one business day · Monday – Friday, 9:30 AM – 6:30 PM IST